18f.gov18F: Digital service delivery | Home

Skip to main content An official website of the United States government Here’s how you know Here’s how you know The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site. The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. 18F Menu What we deliver How we work About Blog Contact Search Search 18F partners with agencies to improve the user experience of government services by helping them build and buy technology. Get in touch We engaged with 18F, and it was a game-changer for us. They came in and helped the IT team and business owners get involved in the agile development process. It changed our whole methodology. - Alec Palmer, FEC’s Chief Information Officer We support your mission As an office within the General Services Administration, we know how to work with government. Federal, state, and local governments can partner with 18F to deliver projects that fulfill their mission, stay within budget, and use leading technology practices. Some agencies we’ve worked with Department of Agriculture U.S. Marine Corps Office of Management and Budget Center for Medicaid and Medicare Services U.S. Air Force National Geospatial-Intelligence Agency See more agency partners Arrow right Arrow pointing to the right What 18F can do User centered-design Demonstrating our commitment to our users Modernize software development processes while introducing good agile and human-centered design practices to your agency Monitor icon Improve public facing interfaces Improve public-facing services like websites or applications Folder with clock Representative of design systems Digitize and streamline internal systems to save time and increase accuracy Featured projects Federal Election Commission Easy-to-use campaign data Rethinking how the Federal Election Commission provides data, instructions, and legal resources to the public. Read more about Easy-to-use campaign data Arrow right Arrow pointing to the right Department of the Treasury Implementing a government-wide law Implementing the Digital Accountability and Transparency Act with one of the largest government-wide agile projects ever undertaken. Read more about Implementing a government-wide law Arrow right Arrow pointing to the right General Services Administration Better tools for better research An efficient way for contracting officers to search past government contracts for fair hourly rates. Read more about Better tools for better research Arrow right Arrow pointing to the right Recent blog posts 10 weeks improving government through technology This summer TTS welcomed Abdul Tahlil as a Coding it Forward Civic Digital fellow. Abdul joined the TTS Outreach team to work on the 18F site. We’ve invited Abdul to tell us a bit more about the fellowship program and his experience as an engineer on the team. Read more about 10 weeks improving government through technology Arrow right Arrow pointing to the right Doing user research to design the next-gen WDFN The USGS Water Resources Mission Area is striving to make their water data easier to access for their users. This involves stepping back and reviewing how users currently use waterdata.usgs.gov so that we can make informed decisions moving forward. Read more about Doing user research to design the next-gen WDFN Arrow right Arrow pointing to the right Introducing the UX Guide At GSA’s 18F, one thing we do on every project is human-centered design. We use the broader term user experience (UX) design to refer to a set of human-centered methods and practices we use in our work. Our new UX Guide documents some of our practices and holds helpful resources. Read more about Introducing the UX Guide Arrow right Arrow pointing to the right Work with us About 18F Case studies How we work Partnership principles Resources Blog Guides 18F Methods Policies Linking policy Open source policy Vulnerability disclosure Code of conduct Contact us Get in touch Press Report a bug Join 18F Twitter Github LinkedIn 18f.gsa.gov is a product of GSA’s Technology Transformation Services , and managed by Office of 18F . Learn more As part of GSA’s Technology Transformation Services (TTS), we apply modern methodologies and technologies to improve the public’s experience with government. We help agencies make their services more accessible, efficient, and effective with modern applications, platforms, processes, personnel, and software solutions. Read more For questions about this website, email 18f@gsa.gov . Additional information about the U.S. General Services Administration (GSA) can be found at https://www.gsa.gov/about Report fraud, waste, or abuse to the Office of the Inspector General Submit a Freedom of Information Act (FOIA) request View budget and performance reports View accessibility statement View No FEAR Act data Looking for U.S. government information and services? Visit USA.gov...